Exclusive Nixplay Smart Photo Frame 10.1 inch (Wi-Fi) White

What membership payment plans are available?

That's up to you. You can opt for a recurring every 3 months (costing $4.99 per month) for a recurring annual payment of $49.99

How can I claim my lifetime warranty

Call, email or live chat with us (all contact details here). A dedicated Nixplay Plus Care Team are on hand to help you out.

How can I claim my 80% discount on print products?

Simply log in to nixplay.com (from the icon in the top right corner). As a Nixplay Plus Member, your price will be automatically corrected.

Multiple users on different phones around the country - can they all add pictures and short videos to a single device?

Yes. There are 2 ways to get photos/videos on your frame: (1) Any person can email photos to your frame, with no account necessary. (2) Share photos or video clips directly from your phone to the frame. For this, you will need to use the Nixplay mobile app, which requires account creation on the sender's part.

Does it rotate the picture automatically to fit the frame?

Ultimately, yes. But there are some factors to consider (1) The orientation of the photo or picture/video you took (2) How you physically orient the frame. If you position your frame in portrait or in landscape, the content will adjust to suit your placement. (3) There are several transition settings that you can adjust using your remote or mobile app, to give you the best viewing options, taking (1) and (2) into account. Make sense?

Can you load pictures onto this picture frame using an USB or SD card?

No. Nixplay frames display content via the cloud over wi-fi. We do make NIX photo frames, which take USB and SD cards. See amazon.com/nix.

Work without electricity or need to be connected?

The frame needs to be connected to power to operate. It does not use batteries.

Does the frame have its own internal memory for storing pictures or must you store images on the cloud?

Nixplay Frames are smart frames, so your content must be stored in the cloud for your frame to display content (i.e. there is no USB or SD-card slot from which you can load content onto your frame. The only way is via the cloud).

The frames do have internal storage that (1) hold the on-frame software and (2) store recent photos/video clips that in the instance when a wi-fi connection is temporarily lost, the frame will still display recent images.

In that sense, I'd suggest that the size of the internal storage is less of an issue than the size of the cloud storage (for Nixplay, included cloud storage is 10GB).

Do I need to pay a subscription to use the frame?

No. A Nixplay Plus Membership is an optional add-on. With Nixplay Plus, you get 5-year extended warranty, 80% off print products and more. Learn more.

Does the frame play video?

Yes. Nixplay Smart Photo Frames play 15-second video clips. 60-second video clip playback is possible with a Nixplay Plus membership.

How can I connect my frame to Google Photos?

Use the Nixplay mobile app to make a one-time authorization between your Google Photos and Nixplay accounts. In the Nixplay app, tap ‘New Playlist’ and ‘Sync with Google Photos’. After signing into your Google Photos account, you’ll be able to select any of your Google Photo albums to display on your frame. As long as your frame is connected to wi-fi, your selected (and most recent) Google Photo albums will always appear.

How can I email photos to my frame?

When you activate your frame and create a Nixplay Cloud account, you are prompted to create an @mynixplay.com email address. This will be the email address to use if friends, family or you wish to email photos directly to your frame.