Make your Nixplay gift even more meaningful by preloading it with photos, videos, and a personalized message - all before it's delivered or handed over to your loved one!

There's no need to wait for the frame to arrive or to open it to load it, just remotely set up a gift album using our mobile app and the album's content will play once the frame is plugged in and set up.

Note
When preloading content to a gift album, our system will automatically generate a Nixplay account for the gift recipient using their preferred email address

Step 1. Add the Recipient's Details


• Enter the recipient's name or how they should be addressed (e.g., Grandma). 
  Note: The recipient's name can only contain letters, numbers, and the characters '-' and '_'. Other special characters are not allowed.

  
• Enter the recipient's email address, which will be used for them to redeem the gift contents you've prepared. Rest assured, no emails will be sent to the recipient to avoid spoiling the surprise! 
  Note: You can change the email as long as the recipient hasn’t redeemed the gift content. Once redeemed, you won't be able to change the email.

  
• Set the recipient frame’s timezone. You can modify this later on the frame or the app.

  
• Select who you're setting the gift up for, or specify 'Other' if needed

  
• Choose the occasion for the gift, or specify 'Other' if necessary

  

Step 2. Add a Greeting Message (optional)

• In the greeting message, include a special message for the recipient and attach a photo or video
  NOTE: For first-time users, tapping the “Add a photo or video” button will prompt a permission popup. Select the “Allow all access” option to grant permission to view and upload photos and videos to Nixplay.

  
• After selecting a photo or video, tap “Save and preview,” then tap “Next” on the preview screen to proceed
  
  
  

Step 3. Add Photos and Videos
(optional)

• Next, add a set of photos or videos to be displayed on the frame for the recipient.
After selecting your media, tap the “Add” button

  
• Optionally caption or edit your media or proceed to upload by tapping the arrow


  
  
  

Step 4. Invite Others to Contribute
(optional)

• Invite family and friends to add additional greeting messages, photos, and videos. Use the “Skip” button if not interested.

  
• Invite others by entering their email addresses and tapping “Invite.” They'll receive an email invitation to join the gift setup (up to 10 people).

  Note: Contributors without a Nixplay account must set up an account to accept the invite and share photos.

  
• Once invitations are completed, tap “Next” at the bottom of the screen to proceed.

  
  

Tap “Finish” to complete the gift album setup process.

Sharing the gift code / email with the recipient

Upon completion of the gift album set up, you will receive the gift code and email combination that the recipient will use when setting up their gift frame. This will be shown in the app and in an email that will automatically be sent to you.

The gift recipient will be prompted to enter this combination on their frame's screen once it has been turned on and connected to wifi. 

NOTE
You can set up a reminder for yourself in the app, to forward this combination to the gift recipient on a specific date in the future or you can share it with them immediately by tapping “Share Now" and using one of the sharing options provided (SMS/Whatsapp etc).