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Reduce, Reuse and Recycle

Nixplay recognizes the importance of recycling electronic equipment at the end of its useful life, which is why we offer a recycling program for Nixplay devices.

To recycle your device please contact our customer service team at the following email address: support@nixplay.com and we will get back to you with specific instructions.

Before submitting a device for recycling, we recommend that you (i) perform a factory reset in order to remove any of your personal content from the applicable device(s) and (ii) deregister the device(s) from your account. We also recommend that you back up your applicable device(s) before performing the factory reset if you want to restore your settings on another compatible Nixplay device.

All devices sent for recycling will undergo material reclamation in a recycling facility. All identifying marks or personal information will be erased or destroyed before or during the recycling process.

If you are located in New York, Nixplay is required to provide free and convenient recycling of electronic waste to most consumers in the state, as set out in the NYS Electronic Equipment Recycling and Reuse Act. Nixplay covers all the costs associated with shipping and recycling your Nixplay devices. You can find more information on E-Waste https://www.dec.ny.gov/chemical/66872.html.

For more information about our recycling programs in New York and Maryland, please visit thinkdynamic.com/mailback

Additional Information:

You can contact our Customer Service for more information and other applicable terms and device information.


+1 (855) 649 7529

+1 (855) NIXPLAY