This Accessibility Statement applies to: nixplay.com
We Value Digital Inclusion
In our effort to provide a fully accessible and optimized user experience for all site visitors, nixplay.com has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The nixplay.com website is monitored and tested regularly as part of a fully managed accessibility compliance solution provided by AudioEye, a third-party provider of Web Accessibility testing, remediation, and monitoring services dedicated to eradicating digital access barriers (join the movement). As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye’s proprietary audit ecosystem. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
The AudioEye web accessibility certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.
AudioEye Activation is complete.
Testing & Discovery is ongoing with continuous monitoring.
AudioEye certifies that the nixplay.com website is being optimized to substantially conform with AudioEye’s interpretation of the informative guidance provided by WCAG 2.1 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove access barriers and will continue to enhance this site for optimal accessibility and usability for all users.
This perpetual and uninterrupted process will include regular releases that improve access and usability for all users, including users of Assistive Technology. AudioEye and nixplay.com continue to collaborate in pursuit of conforming with WCAG principles, guidelines, and success criteria.
Last updated June 10, 2021
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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:
For Windows users: JAWS and Internet Explorer or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices
Improving the User Experience for Users of Assistive Technologies
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, nixplay.com has elected to conform to Level AA of these guidelines.
Design guidelines for electronic and information technology
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the nixplay.com website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback
Providing Users with a Free Customizable Assistive Utility
In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Personalization Tools that allow site visitors to customize their user experience. Activate the AudioEye Toolbar to access each tool listed below.
AudioEye Tools are off
Experience the AudioEye Toolbar
To experience the AudioEye AudioEye Toolbar, activate the AudioEye Toolbar button in the bottom right hand corner.
The AudioEye Toolbar provides Tools Tailored to Needs
Learn more about the ways in which the AudioEye Toolbar allows site visitors with diverse abilities to customize their user experience:
The following tools may be available in the AudioEye Toolbar:
Listen to the content of a web page read aloud
Customize the visual display of the website
Navigate simplified menus using your keyboard or mouse
Page Elements Menu
Access page elements and regions with simple keystrokes
AudioEye Help Desk
Report accessibility related issues
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about nixplay.com products and services. These sites, which are not controlled by nixplay.com, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites:
When and where will I see the multi-shipping option during my order journey?
When more than one (1) digital photo frame is added to cart, a checkbox will appear on the cart slider/cart page.
This option will allow you to order 2 or more frames and send them to different locations at the same time through the same checkout experience without having to enter different shipping addresses one by one.
The multi-shipping option is not showing up / greyed out. Why is that?
This can happen due to 3 reasons:
When only one (1) digital photo frame is added to cart.
When a print store product is added to cart. Please note print products are not supported for delivery through multi-shipping and need to be ordered separately.
When Nixplay Plus subscription is added to cart together with more than one (1) digital photo frame.
At this step, the multi-shipping option will show as “Not applicable - Learn More”. To avoid this:
Simply purchase the Nixplay Plus subscription separately first and activate your account.
Next login to your account directly at Nixplay store and enjoy 25% off the digital photo frames and you will notice the multi-shipping option is now available.
Why can’t I order both the Nixplay Plus subscription and use multi-shipping option at the same time?
This is because the multi-shipping option cannot recognize subscription-based products and therefore the Nixplay Plus subscription needs to be ordered separately.
We apologize for any inconvenience this may cause you. Rest assure, our engineers are working hard to find a solution and make this a 1 step journey. In the meantime, please follow the steps shared above to place your order while using the multi-shipping option.