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Why we started

Founder and CEO, Mark Palfreeman created Nixplay in 2007 as a way for families to stay connected, privately, wherever they may be. Being a dad of two, with family spread around the world, Mark saw a need, not only in his own family, but in others, too. Far-away grandparents who long for daily news of their grandkids. Newlyweds wanting to share their new lives with families far away. College kids who want the comfort of staying in touch with home.

Where we’re going

14 years and more than 2 million-and-half frames later, Nixplay has become the proven means of staying connected with family over distance. Privately. Securely. What’s kept us in business as the global number-one selling digital photo frame all these years? It’s because we haven’t finished yet. We're obsessive about design and functionality just like we are with security. We invest heavily in customer service. And work harder than anyone we know to deliver you a sharing experience that is simply the best.

Nixplay in numbers

+500,000

homes with Nixplay

+2.2 million

customers

+1 billion

photos, videos displayed daily

+850,000

trees planted since 2017

Our Values

Family

Family

Helping families stay connected over distance, privately and securely, is why we do what we do.

Privacy

Privacy

Your data and your memories are private. Period. Your data is both encrypted and stored in your country.

Quality

Quality

Our goal is to deliver every single Nixplay Frame into your hands (or the hands of the loved ones you’re gifting it to) in perfect working order, as intended.

Service

Service

Great customer service is the foundation upon which our company is built. Our service team are on hand to help.

A Better World

A Better World

We’re a corporate partner of Trees for the Future, planting a tree for every Smart Photo Frame sold.

    Our team

    Mark Palfreeman

    CEO & Founder

    Mark Palfreeman
    Joel Durbridge

    COO

    Joel Durbridge
    Peter O'Kelly

    VP & Chief of Staff

    Peter O'Kelly
    Benoit Le Berre

    CFO

    Benoit Le Berre
    Finnie Banks

    Head of HR & Administrations

    Finnie Banks
    Paul Michael Constable

    Head of Program & Risk

    Paul Michael Constable
    Marcin Wojciech Dudar

    Head of Production

    Marcin Wojciech Dudar
    John Marsden

    CTO

    John Marsden
    Steve Walsh

    Head of Software Development

    Steve Walsh
    Kevin Palfreeman

    Executive Director

    Kevin Palfreeman
    Zayyad Wain

    Head of Consumer Sales

    Zayyad Wain
    Ryan Ducie

    Head of Marketing

    Ryan Ducie
    Caitlin Wong

    Director - Global Strategic Partnerships

    Caitlin Wong
    Denise Elizabeth Kehoe

    Senior Sales Manager

    Denise Elizabeth Kehoe
    Adam Oskarsson

    Marketing Director

    Adam Oskarsson
    Erin Berquist

    Strategy & Business Development Manager

    Erin Berquist
    Amaris Tang

    Senior Industrial Designer

    Amaris Tang

    Nixplay in the news

    10 Great Gifts for Grandparents

    October 21, 2021 by Lindsay Lopez - CNET

    101 Best Gifts for Seniors: The Ultimate List

    September 2, 2021 by Jeanna Hofmeister - HEAVY

    101 Best Gifts for In-laws They’ll Love in 2021

    July 20, 2021 by Jeanna Hofmeister - HEAVY

    30-day money back guarantee
    30-day money back guarantee

    Purchase with peace of mind

    Deliver to multiple addresses
    Deliver to multiple addresses

    Buying for others? Send directly to your address book

    One year warranty
    One year warranty

    We’re just a phone call or email away